Shangri-La Tokyo
Get the celebrity treatment with world-class service at Shangri-La Tokyo
Facing the Imperial Palace, the luxurious Shangri-La Tokyo is conveniently situated right next to JR Tokyo Station. Aside from a 20-metre heated indoor pool and a spa, the hotel also provides restaurants and a lobby lounge.
Shangri-La Tokyo is a 2-minute walk from Otemachi Subway Station (Tozai Line, Exit B7) and a 3-minute walk from Nihonbashi Subway Station (Ginza Line, Exit A3). Via the Narita Express Train, it is an hour's journey from Narita Airport, while Haneda Airport is 30 minutes by car. The hotel staff can pick up guests from the Tokyo Station's platforms with an advance request.
Occupying the top 11 floors of Marunouchi Trust Tower Main building, the elegant and spacious rooms feature floor-to-ceiling windows with city or bay views overlooking the Imperial Palace, Tokyo Sky Tree and Mount Fuji on clear days. All come with a flat-screen TV with pay-per-view channels, DVD player, BOSE sound systems and an en suite bathroom. A minibar and coffee machine are offered.
Using various Asian techniques, CHI, The Spa at Shangri-La provides a range of treatments and relaxing massages. The Health Club has modern gym equipment featuring a heated swimming pool available 24-hours.
Horizon club and suite guests have exclusive access to the Horizon Club lounge located the top floor with concierge service.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
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Room choices in Shangri-La Tokyo
Services
| Pets | Pets are allowed on request. Charges may be applicable. |
| Internet | WiFi is available in the rooms and is free of charge. |
| Bathroom | Toilet paper, Towels, Bidet, Additional toilet, Bath or shower, Slippers, Private bathroom, Toilet, Free toiletries, Bathrobe, Hairdryer, Bath, Shower |
| Bedroom | Linen, Wardrobe or closet, Alarm clock |
| View | City view, View |
| Kitchen | Coffee machine, Electric kettle, Refrigerator |
| Room Amenities | Socket near the bed |
| Activities | Bicycle rental, Live music/performance Additional charge, Cooking class Additional charge, Bike tours Additional charge, Walking tours Additional charge, Hot tub |
| Living Area | Sofa, Seating Area, Desk |
| Media & Technology | Streaming service (like Netflix), iPod dock, Flat-screen TV, Radio, Telephone, TV, Pay-per-view channels |
| Food & Drink | Fruits Additional charge, Wine/champagne Additional charge, Kid meals, Breakfast in the room, Bar, Minibar, Restaurant, Tea/Coffee maker |
| Parking | Public parking is possible on site (reservation is not needed) and costs ¥4,500 per day., Valet parking, Parking garage, Accessible parking |
| Transport | Public transport tickets Additional charge |
| Reception services | Lockers, Private check-in/check-out, Concierge service, Luggage storage, Currency exchange, Express check-in/check-out, 24-hour front desk |
| Entertainment and family services | Baby safety gates, Books, DVDs, or music for children, Board games/puzzles |
| Cleaning services | Daily housekeeping, Trouser press Additional charge, Ironing service, Dry cleaning Additional charge, Laundry Additional charge |
| Business facilities | Fax/photocopying Additional charge, Business centre Additional charge, Meeting/banquet facilities Additional charge |
| Safety & security | Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, Key card access, 24-hour security, Safety deposit box |
| General | Shuttle service Additional charge, Pet bowls, Designated smoking area, Air conditioning, Non-smoking throughout, Wake-up service, Heating, Soundproofing, Private entrance, Car hire, Laptop safe, Carpeted, Soundproof rooms, Lift, Ironing facilities, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service |
| Indoor swimming poolFree! | Open all year, All ages welcome |
| Wellness | Fitness/spa locker rooms, Personal trainer, Fitness classes, Fitness, Spa/wellness packages, Foot bath, Steam room, Spa facilities, Hot tub/Jacuzzi, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre, Sauna |
| Languages spoken | Arabic, German, English, French, Hindi, Italian, Japanese, Korean, Malay, Cantonese, Chinese |
Conditions
| Check-in | From 15:00 |
| Check-out | Until 12:00 |
| Cancellation/ prepayment | Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room. |
| Children and beds | Children of any age are welcome. |
| No age restriction | There is no age requirement for check-in |
| Pets | Pets are allowed on request. Charges may be applicable. |
| Accepted payment methods | Cash Shangri-La Tokyo accepts these cards and reserves the right to temporarily hold an amount prior to arrival. |
Guests who require the free train station escort must provide their train arrival schedules directly to the hotel.
Please contact the property directly prior to your stay in order to request an extra bed, as different rates are applied.
As of 01 January 2019, the property will be entirely non-smoking.
Please note that the fitness centre's saunas and spa bath facilities are closed until further notice.
This hotel is offering emergency medical insurance coverage of up to USD 184,000 to eligible international guests, at no additional charge, should the guest be diagnosed with COVID-19 during their trip. For more information please contact the hotel.
Please inform Shangri-La Tokyo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
An accommodation tax per person per night is not included in the price and needs to be paid at the property.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
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Is WiFi available at Shangri-La Tokyo?
WiFi is available in the rooms and is free of charge.
Is there free parking available at Shangri-La Tokyo?
Public parking is possible on site (reservation is not needed) and costs ¥4,500 per day., Valet parking, Parking garage, Accessible parking
What languages are spoken at Shangri-La Tokyo?
Arabic, German, English, French, Hindi, Italian, Japanese, Korean, Malay, Cantonese, Chinese
What are the general services offered at Shangri-La Tokyo?
Shuttle service Additional charge, Pet bowls, Designated smoking area, Air conditioning, Non-smoking throughout, Wake-up service, Heating, Soundproofing, Private entrance, Car hire, Laptop safe, Carpeted, Soundproof rooms, Lift, Ironing facilities, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service
Are pets allowed at Shangri-La Tokyo?
Pets are allowed on request. Charges may be applicable.
What is the check-in time at Shangri-La Tokyo?
From 15:00
What is the check-out time at Shangri-La Tokyo?
Until 12:00
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